The following FAQs address frequent inquiries our customers have before making a purchase.
If you have other questions, please just send it to info@autobacsindia.com.
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- Order Related Questions
- Account Related Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Order Related Questions
Simply browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. If you have an account, you can log in for a faster checkout experience.
Absolutely! Navigate to our 'Order Tracking' page, enter your order ID and the email address used during the checkout process, and click 'Track' to view the current status of your order.
Please visit our 'Returns and Refunds' section for detailed information on returning or exchanging items.
We offer multiple payment methods for your convenience. Currently, we accept payments through Razorpay and PhonePe PG payment gateways. You can use major credit cards, debit cards, net banking, and other commonly used electronic payment methods to complete your transactions securely and easily. If you have any specific payment-related questions or concerns, please feel free to reach out to our customer support team for assistance.
Once your payment has been successfully processed, you will receive an email confirmation. This email will serve as your receipt and include details of your payment, such as the transaction ID and the amount paid. If you do not receive an email confirmation within a reasonable timeframe after making your payment, please check your spam or junk folder. If you still cannot find the confirmation email, don't hesitate to contact our customer support team, and they will be happy to assist you in confirming your payment status.
Yes, your payment information is absolutely secure with us. We take the utmost care to protect your sensitive data. Our website (or application) employs state-of-the-art encryption technology to ensure that your payment details, such as credit card numbers or other financial information, are transmitted securely. We also adhere to strict security protocols and industry standards to safeguard your information from unauthorized access or misuse. Rest assured that your payment information is handled with the highest level of security and confidentiality. If you have any specific security concerns or questions, please feel free to reach out to our customer support team for more details. Your trust and security are our top priorities.
Yes! While we currently deliver primarily within India, we're excited to announce that we'll be offering international shipping soon. Stay tuned for updates on this expansion to serve our global clientele.