• Thank you for shopping with Autobacs India. If you are not entirely satisfied with your purchase, we are here to assist you.                                       

Return Policy

 Eligibility for Returns

You have 7 calendar days from the date of receiving your item to request a return. To be eligible for a return:

• The item must be unused and in the same condition as received.
• The item must be in its original packaging.
• A receipt or proof of purchase is required.

Non-Returnable Items

Certain items cannot be returned, including:

• Custom-made or personalized items.
• Items on sale or clearance.
• Items damaged due to misuse or negligence.

Please check the product descriptions for any non-returnable tags before making a purchase.

Refund Policy

Inspection & Approval

Once we receive your returned item, we will inspect it and notify you of the refund status.

Refund Process

• If your return is approved, we will initiate a refund to your original method of payment.
• The refund processing time depends on your payment provider’s policies.

Shipping Costs

• Return shipping costs are the customer’s responsibility and non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Exchange Policy

Eligibility for Exchange

You may request an exchange if:

• The item is defective.
• You received an incorrect item.

Requests must be made within 7 days of receiving the product.

Exchange Process

• Once eligibility is confirmed, we will provide instructions for returning the item.
• A replacement will be dispatched after we receive and inspect the returned product.

Contact Us

For any questions or assistance regarding returns, refunds, or exchanges, please contact us:

 Email: info@autobacsindia.com
 Phone: +91 9895503605

We are committed to ensuring a smooth shopping experience and appreciate your trust in Autobacs India.